Support
Write to support@dovedstudio.com. A person answers within two days.
Answers
- Move your camp to a new phone. Sign in to Game Center on both iPhones, or to Play Games on both Android phones; the game links your camp to it.
- A purchase did not land. Open the game again while online: the game asks Apple or Google Play and our server again, and your Bottle Caps land once. Still missing after an hour? Write to us with the date of the purchase.
- A refund. Apple handles refunds at reportaproblem.apple.com, and Google Play under Order history in your Google Play account.
- The van's odds. Tap the % on the Recruit button, or tap Recruit: the odds show before you spend anything.
- Somebody breaks the house rules in chat. Tap the message, then Report, then Block.
- Delete your account. Settings, at the bottom: Delete your account. It erases everything at once.
Read the privacy policy and the terms of use.